How we work
From the first call to handover.
A week of mapping, a fixed quote, then working software every week until your team runs it.
Each stage, and what it asks of you.
You see working software at the end of week two. The quote comes after week one, once we know the real size of the job.
- Day 0
- Week 1
- Week 2 onward
- Handover
Day 0
Qualify
- What you get
- A 20-minute call with a senior engineer who would work on it, and a straight answer on whether we're the right fit.
- What we need from you
- A short description of the task that takes the most hours, through the form on the Start page.
Week 1
Embed & map
- What you get
- A map of the process with the time each step takes, and a fixed quote for the work.
- What we need from you
- A few hours with the people who do the work, and read access to the tools they use.
Week 2 onward
Ship in increments
- What you get
- Working software every week, a weekly demo and a written changelog. New pieces run behind a review step until your team trusts them.
- What we need from you
- Someone on your team who tries each increment and tells us what's wrong with it.
Handover
Hand over or keep us on
- What you get
- Documentation, a how-to guide, and every account and credential in your company's name.
- What we need from you
- A decision on who runs it. Your team can take it over, or we stay on a small retainer if you ask.
Week-1 process map: order intake
Sample- 01Open the order email and its attachment2 min
- 02Copy the order lines into the sheet4 min
- 03Re-key the order into the ERPStep to automate6 min
- 04Check stock and prices2 min
- 05Reply to confirm the order1 min
Weekly changelog: weeks 2 to 4
SampleOrders that arrive by email now appear in the ERP as drafts. Maria approves each one before it goes through.
Orders with a missing product code go to the review queue instead of holding up the rest.
The agent now reads the PDF orders from your two largest customers. Re-keying is down to about 20 minutes a day.
Tell us which task eats the most hours.
Four questions, then you pick a call slot. The form runs on Handpick, our own lead-qualification product, so this is also a short demo of how we build.
Runs on Handpick, a product we built and operate